Employee Onboarding
Erin Geiger, Director of Content at Lumos

Craft a Perfect First Day Agenda for New Employees

Craft a perfect first-day agenda for new employees with this structured guide. Learn best practices for onboarding, key agenda items, and strategies to enhance employee engagement and retention.

Table of Contents

A well-structured first day agenda is crucial for effective employee onboarding. According to Sapling, the average new hire completes 54 activities during their onboarding process. This highlights the importance of the first day and hitting the ground running.

By meticulously planning a new hire's first day, companies can foster a welcoming environment that enhances job satisfaction and performance. This initial agenda typically includes activities such as introductions to team members, orientation sessions, and setting clear expectations. Such a comprehensive approach not only helps new employees acclimate quickly but also lays the foundation for their long-term success within the organization.

Importance of a Well-Structured First Day

A new employee’s first day can determine how quickly they integrate into the company and how long they stay. A structured first-day agenda is more than just a warm welcome—it sets the stage for engagement, productivity, and long-term success. When organizations invest in a well-planned onboarding experience, they create an environment that fosters confidence, reduces uncertainty, and aligns new hires with company goals from day one.

The Significance of Effective Onboarding

An employee’s first day is often filled with anticipation and anxiety. A positive onboarding experience helps reduce stress and ensures new hires feel valued and supported. By providing a clear first-day agenda, organizations demonstrate their commitment to employee success, increasing motivation and engagement.

A structured onboarding process also plays a critical role in reducing turnover. Employees who feel disconnected or overwhelmed on their first day are more likely to leave within the first few months. By establishing clear expectations, introducing key team members, and outlining responsibilities early, organizations can improve retention and create a solid foundation for long-term success.

Impact on Employee Satisfaction and Retention

Employee satisfaction is directly tied to the quality of the onboarding process. A well-organized first day ensures that new employees feel confident in their role and understand company expectations, reducing early attrition.

However, many organizations still struggle with onboarding inefficiencies. Common pitfalls include:

  • Lack of preparation: Employees arriving without proper credentials, system access, or workstations set up.
  • Information overload: Overwhelming new hires with excessive policies, paperwork, and technical jargon.
  • Limited interaction: Failing to introduce new employees to key team members, leading to feelings of isolation.

By avoiding these mistakes and implementing a structured first-day agenda, organizations can enhance engagement, improve retention, and set their employees up for success.

Pre-Arrival Preparations

Pre-Arrival Preparations
Pre-Arrival Preparations

A well-structured onboarding experience starts long before a new hire’s first day. Proper pre-arrival preparations ensure that employees feel welcomed, equipped, and ready to hit the ground running. Below are the key steps to take before a new employee’s first day.

  1. Sending Offer and Welcome Letters
  2. Setting Up Workspace and Equipment
  3. Creating Email and System Logins
  4. Preparing Necessary Documents and Resources
  5. Assigning a Mentor or Buddy

1. Sending Offer and Welcome Letters

An effective onboarding process and successful first day begins with a welcome email.

How to Craft a Warm, Informative Welcome Email

A welcome email sets the tone for a new hire’s experience and helps them feel excited about joining the team. It should be warm, engaging, and informative, providing clear details on what to expect on their first day.

A great welcome email should include:

  • A friendly greeting and expression of enthusiasm.
  • Key details about the first day (start time, location, dress code, etc.).
  • Any pre-arrival tasks or paperwork.
  • Contact information for HR or their onboarding buddy.

Sample Welcome Email Template

Subject: Welcome to [Company Name], [New Hire’s Name]!

Dear [New Hire’s Name],

We’re thrilled to have you join the [Company Name] team! Your first day is just around the corner, and we want to ensure you have everything you need to get started.

📅 Start Date & Time: [Date & Time]
📍 Location: [Office Address or Virtual Meeting Link]
👥 Your Team: You’ll meet [Manager Name] and your onboarding buddy, [Buddy Name].

Attached, you’ll find important onboarding documents. Please review them before your start date. If you have any questions, feel free to reach out.

Looking forward to seeing you soon!

Best,
[Your Name]
[Your Job Title]

2. Setting Up Workspace and Equipment

It’s also important to make sure new hires have a comfortable and functional workspace set up before their first day.

Ensuring All Hardware, Software, and Office Supplies Are Ready

To prevent delays on day one, IT teams should ensure that all necessary equipment—laptops, monitors, headsets, and security tokens—are properly configured and assigned. Pre-installed software, security patches, and VPN access should be completed in advance.

Remote vs. In-Office Setup Checklist

For in-office employees:

  • Desk setup with required hardware.
  • Access badge and office security setup.
  • Office supplies and welcome kit.

For remote employees:

  • Pre-configured laptop shipped in advance.
  • Instructions for VPN, email setup, and security protocols.
  • Virtual onboarding session scheduled.

3. Creating Email and System Logins

IT teams should ensure that new hires have access to critical platforms before their first day.

Setting Up Access to Company Systems Before the First Day

Pre-arrival setup includes:

  • Email and calendar accounts.
  • Communication tools like Slack or Microsoft Teams.
  • HR and payroll systems.
  • Security credentials for VPN and internal networks.

The Importance of IT Onboarding in a Seamless Transition

Efficient IT onboarding eliminates first-day frustrations. Automating access provisioning ensures that employees don’t face login issues or delays in getting started. Solutions like Lumos help streamline access management, enabling IT teams to pre-configure accounts while maintaining security and compliance.

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4. Preparing Necessary Documents and Resources

HR teams should ensure all necessary documents are available and easily accessible.

Ensuring HR Paperwork, Policies, and Handbooks Are Ready

This paperwork may include:

  • Employee handbooks and company policies.
  • Payroll and benefits enrollment forms.
  • NDA and compliance agreements.

Compliance and Security Training Materials

Onboarding is the first opportunity to introduce security protocols. Providing training materials on password management, phishing awareness, and data security ensures that new hires follow best practices from day one.

5. Assigning a Mentor or Buddy

Assigning a mentor or buddy helps new employees feel supported. A buddy serves as their go-to person for questions, introductions, and guidance, reducing the feeling of isolation.

Reducing First-Day Anxiety and Encouraging Questions

New hires may hesitate to ask questions, especially in the first week. Having a designated mentor makes it easier for them to seek guidance, accelerating their adaptation to company culture and workflows.

By implementing these pre-arrival preparations, organizations can ensure a seamless and productive onboarding experience, setting employees up for success before they even step through the door.

How to Build a First Day Agenda Checklist

A structured first-day agenda ensures that new employees have a smooth and engaging onboarding experience. This means balancing necessary administrative tasks with interactive activities that help new hires integrate into the team. Below is a comprehensive checklist to build a seamless first-day experience.

  • Welcoming the New Employee
  • Office Tour and Introductions
  • Scheduling a Team Lunch or Social Activity
  • Reviewing Company Policies and Procedures
  • Access to Training Materials
  • Introduction to Software and Tools
  • Assigning Training and Onboarding Goals

Welcoming the New Employee

A warm welcome sets the tone for a new hire’s experience. Managers should personally greet employees, either in person or via video call, and introduce them to key team members. A thoughtful introduction fosters engagement and helps the new employee feel valued from the start.

For in-office hires, a team huddle or morning coffee meet-and-greet provides an informal setting to make introductions. For remote employees, hosting a virtual welcome session via Zoom or Microsoft Teams ensures they feel included, even from afar. Encouraging team members to send welcome messages in Slack or email also strengthens early connections.

A well-thought-out welcome package enhances the onboarding experience and reflects company culture.

  • Popular items to include in a welcome kit: Branded notebooks, pens, water bottles, company T-shirts, and a personalized welcome note from leadership.
  • Digital swag for remote employees: Virtual gift cards, branded Zoom backgrounds, access to a wellness app, or an online subscription to industry-related content.

Office Tour and Introductions

For in-office hires, a guided tour of the workspace introduces them to key areas such as conference rooms, break areas, and security checkpoints. Meeting colleagues along the way provides natural opportunities for interaction.

For remote hires, IT teams can offer a virtual walkthrough of digital resources, such as the company’s intranet, team directories, and communication channels. Recording an office walkthrough video also helps remote employees feel connected to the organization’s physical space.

Scheduling a Team Lunch or Social Activity

A team lunch on the first day fosters relationships in a relaxed setting. If an in-person lunch isn’t possible, a virtual coffee chat or an icebreaker session via Slack or Zoom can introduce new hires to their colleagues.

Informal social activities also allow employees to build trust and form bonds outside of work-related conversations. Encouraging team-building early on leads to stronger collaboration and a more engaged workforce.

Reviewing Company Policies and Procedures

While compliance training is necessary, bombarding new hires with policy documents can be overwhelming. Focus on:

  • IT security policies (e.g., password management, VPN use).
  • Data privacy regulations (e.g., GDPR, HIPAA compliance).
  • Workplace expectations (e.g., communication guidelines, time-off policies).

Instead of handing new hires a massive policy document, break the information into digestible segments. Using interactive learning platforms or short video tutorials makes compliance training more engaging.

Access to Training Materials

Employees should have on-demand access to onboarding materials. A centralized learning portal containing FAQs, instructional videos, and role-specific guides ensures they can reference key resources when needed.

Two solid options for training are self-paced or instructor-led. Choosing the right option depends on your organization, goals, and preferences of new employees.

  • Self-paced training: Ideal for reviewing company policies, security protocols, and workplace tools at their own speed.
  • Instructor-led training: Best for complex systems or workflows that require hands-on guidance from IT or department leaders.

Structuring the first day with a mix of onboarding tasks and interactive activities prevents information overload. A well-balanced agenda includes:

  • Morning: Welcome meeting, team introductions, and office tour.
  • Midday: Lunch with the team or a virtual coffee chat.
  • Afternoon: Initial training sessions and role-specific discussions.

While onboarding is crucial, new hires should gradually transition into their role rather than being bogged down by training all day. Including small, manageable tasks within the first-day schedule keeps them engaged.

Introduction to Software and Tools

New hires should receive guided instructions on how to access critical systems. IT teams should ensure access to:

  • Company email and calendar.
  • Internal communication tools (Slack, Microsoft Teams).
  • Project management platforms (Jira, Asana, Trello).

While documentation is helpful, hands-on training sessions allow employees to ask real-time questions and gain confidence using essential tools. For remote employees, recorded walkthroughs and live Q&A sessions help bridge the gap.

Assigning Training and Onboarding Goals

On the first day, keep initial expectations manageable. Instead of diving straight into workload assignments, introduce core responsibilities through a structured learning plan.

Scheduling one-on-one meetings with key team members provides context on department functions. Encouraging shadowing sessions also helps new hires understand their role within the broader team.

Setting Achievable 30-60-90 Day Goals

A well-defined 30-60-90 day plan helps employees track their progress and stay aligned with company expectations:

  • First 30 days: Learn internal processes, build relationships, and complete initial training.
  • Next 30 days (60-day mark): Begin taking on independent tasks and contributing to team projects.
  • By 90 days: Fully integrate into the role, demonstrate measurable progress, and align with long-term objectives.

Aligning Expectations with Employee Career Growth

Providing clear growth pathways from the start fosters motivation and engagement. Regular check-ins with managers ensure that employees feel supported and have a roadmap for success.

A structured first-day agenda checklist ensures that new hires feel welcomed, informed, and prepared to succeed. By balancing training, team-building activities, and goal setting, organizations can create an onboarding experience that drives long-term employee engagement and productivity.

Best Practices for an Employee’s First Day

An employee’s first day is a critical milestone that sets the tone for their experience with the company. IT and security leaders play a key role in ensuring a smooth, engaging, and productive onboarding process. By implementing best practices such as fostering open communication and following up after day one, organizations can create a welcoming environment that promotes long-term success.

Creating a Welcoming Environment for Questions

Many new employees hesitate to ask questions, fearing they might appear unprepared or disrupt workflows. However, a culture of open communication from day one helps new hires build confidence and integrate more smoothly into the team. Leaders should proactively encourage curiosity by framing questions as a positive way to learn.

Some effective ways to promote open dialogue include:

  • Assigning a mentor or onboarding buddy: This creates a safe space for new hires to ask informal questions.
  • Encouraging questions during team meetings: A simple “Does anyone have any questions?” can go a long way in making new hires feel included.
  • Providing an FAQ document: A centralized list of common queries about company policies, security protocols, and IT tools saves employees time and reduces uncertainty.

Establishing Open-Door Policies and Feedback Channels

Creating multiple channels for communication ensures that new hires feel supported, whether they are in-office or remote.

  • Open-door policy: Managers should make it clear that employees can reach out anytime for guidance. If working remotely, regular check-ins via Slack or Microsoft Teams can serve the same purpose.
  • Anonymous feedback forms: These provide employees with a way to voice concerns without hesitation.
  • Dedicated onboarding Slack channels: These real-time forums allow new hires to ask questions and receive prompt answers from colleagues.

By fostering a culture of open communication, companies help new employees feel empowered to ask for help and contribute more effectively.

Post-First Day Follow-Up

The onboarding process doesn’t end after the first day—it should extend into the first few weeks and months. Managers play a critical role in reinforcing expectations, tracking progress, and addressing challenges to ensure a seamless transition. A structured post-first-day follow-up plan helps employees stay engaged and productive.

Some best practices include:

  • Scheduling a check-in at the end of the first day: A quick conversation to see how things went and address any immediate concerns.
  • Conducting a one-on-one meeting within the first week: This helps managers gauge how the new hire is adjusting and whether additional resources are needed.
  • Encouraging peer feedback: Asking team members about their interactions with the new hire provides valuable insights into their integration process.

Using Surveys and One-on-One Meetings to Assess Effectiveness

To continuously improve the onboarding process, companies should collect feedback from new hires through:

  • Employee surveys: Simple forms asking about their first-day experience, clarity of expectations, and any challenges they faced.
  • Regular one-on-one meetings: These conversations allow employees to share concerns and provide feedback in a more personal setting.
  • Performance tracking: Monitoring early progress helps managers identify gaps in the onboarding process and make necessary improvements.

Iterating on Onboarding Processes for Future Hires

Effective onboarding is an ongoing, evolving process. By reviewing new hire feedback and adjusting processes accordingly, companies can refine their first-day agenda and ensure each new cohort benefits from a smoother experience.

Areas for continuous improvement may include:

  • Streamlining IT setup to reduce login or access issues.
  • Optimizing training materials based on common knowledge gaps.
  • Enhancing mentorship programs to better support new employees.

By implementing a structured post-first-day follow-up, IT and security leaders can ensure that onboarding remains an effective, engaging, and continuously improving process. This approach not only benefits new employees but also strengthens overall team efficiency and workplace culture.

Build Effective First Day Agendas and Streamline Onboarding with Lumos

Crafting a well-structured first-day agenda is key to ensuring a smooth and productive onboarding experience. From pre-arrival preparations to setting clear expectations, providing training resources, and scheduling social activities, every step contributes to a new hire’s confidence and engagement. A thoughtful onboarding process reduces turnover, fosters team collaboration, and helps employees quickly adapt to their roles.

However, even with the best intentions, many companies struggle with the logistical challenges of onboarding—ensuring timely access to systems, coordinating training materials, and managing permissions across multiple platforms. Without the right tools, onboarding can become inefficient and frustrating for both IT teams and new hires.

That’s where Lumos comes in. Lumos streamlines employee onboarding by automating access management, ensuring that new hires have the right tools, permissions, and training resources from day one. With comprehensive visibility into entitlements and permissions, role-based access provisioning, and automated workflows,  IT and HR teams can eliminate onboarding bottlenecks and create a seamless experience.

Instead of manually setting up accounts and approvals, Lumos enables IT and security teams to implement pre-configured access policies, ensuring that new employees have everything they need—without unnecessary delays or security risks. 

Ready to transform your onboarding experience? Book a demo with Lumos today and discover how automation can make your first-day agenda more efficient, secure, and employee-friendly.

Support new hire onboarding with Lumos: Set triggers such as status changes, event data (start date) or an API call to grant access seamlessly according to your controls. Book a demo now to learn more.