LUMOS APPSTORE

Self-Service Access Requests

Create great employee experiences with right access at the right time.

No More Wait Time

No more long approval bottlenecks. Instantly grant right fine-grained access for the right amount of time to the right users.

Least-Privilege Access

Empower your workforce with instant, just-in-time access while automatically removing excess permissions.

Advanced Automation

Build advanced request workflows and automated reminders for timely access grants with real-time tracking.

Rich User Experience

Cut down on time-to-resolution with omni-channel experience across AppStore, Slack, Teams, CLI, and ITSM.

“Instead of spending an average of 4 hours per ticket, Lumos handles all the access requests within minutes so our IT team can take on larger initiatives.”

Christian Wimpelmann, Manager

Identity and Access Management Leader, Code42

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Key Features

Self-Service Automation

Employees spend hours, if not days, waiting for access to apps and data. Create streamlined, self-service workflows for users to request app access effortlessly, saving time and boosting efficiency.

Easily define who can request access, who approves it, and how long it lasts—no coding needed.

Cut down time-to-resolution to minutes, from hours, with automated approvals.

Deflect IT tickets with automated entitlements during critical escalations and break-glass events.

Key Features

Rich User Experience

Resolving access requests and IT support tickets is often slow and fragmented, as users and IT teams juggle multiple tools and platforms. With self-service capabilities, empower users to request and manage access from anywhere.

Speed up time-to-resolution with a rich omni-channel experience.

Seamlessly integrate across AppStore, Slack, Teams, CLI, and ITSM systems.

Rich, dynamic UX streamlines just-in-time access to approved apps.

Advanced Access Protection

Unmanaged privileged access and outdated permissions create significant security risks, from potential data breaches to compliance violations. Lumos mitigates these risks with time-based controls that automatically revoke access when no longer needed, preventing access sprawl.

Enable secure, pre-approved breakglass emergency access tied to on-call schedules, like PagerDuty.

Detect and remediate role anomalies, unapproved privileged access, active access for terminated users, and segregation of duties (SoD) violations.

Safeguard your organization with AI-powered security insights.