Customers Have Spoken! Lumos is a 2024 Gartner Peer Insights™ Customers’ Choice for SaaS Management Platform
We at Lumos are super-thrilled to have been named the Customers’ Choice for 2024 with distinction in the SaaS Management Platform on Gartner Peer Insights™. This distinction is a recognition of vendors in this market based on feedback and ratings from verified end users of our product as of October 2024.
This distinction is a particularly big deal for everyone at Lumos because it comes from our valued customers — who are the reason we do what we do. The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end users. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. Gartner maintains rigorous criteria to ensure fair evaluation and recognize vendors with a high customer satisfaction rate.
See in the “Voice of the Customer” what our reviewers had to say:
“Lumos Saas Management Platform has been a game changer tool. it provides deep visibility into app usage, allowing us to optimize costs and manage licenses effectively. Overall, Lumos has significantly improved our SaaS operations, security, and cost efficiency, making it an invaluable tool for our team." - IT Security and Risk Management Associate, Media industry. Read Full Review here.
"In my experience, the Lumos team does an excellent job partnering with their customer base and they're able to quickly iterate and turn around on feature requests. Our employees love the Lumos platform and found it easy and intuitive to use. In terms of adoption 95% of our access requests are now handled by Lumos!" - Senior Manager, Information Security, Software Industry. Read Full Review here.
“I felt that they really understood what the goals the team I support needed from such a platform. I wanted to see the results for the team who were waiting for a SaaS License Management solution. By providing all the context and requirements needed, Lumos was able to hit the ground running to support our needs. I was very impressed by the level of delivery to start seeing savings and results." - Technical Program Manager, Software Industry. Read Full Review here.
Read more reviews for Lumos here.
To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please see the Market page on Gartner Peer Insights.
Lumos SaaS Management consolidates app access and spend management, providing full visibility into all apps—both managed and shadow IT—along with detailed usage and costs. Powered by AI-driven insights and automation, take control of your SaaS environment by eliminating waste, automating access changes, and reclaiming unused licenses. A seamless self-service experience reduces IT tickets, while automated workflows ensure employees get the right tools at the right time—allowing your team to stay focused on what truly matters.
Key benefits include:
- Centralized App Visibility: Create a single source of truth for all your apps, including both managed and shadow IT. Consolidate software spend and usage data into one comprehensive dashboard for full transparency and control.
- Software Spend Optimization: Reduce costs by identifying unused licenses, eliminating duplicate apps and controlling shadow IT. Use AI-powered insights to streamline renewal management and make smarter, more cost-effective software purchase decisions.
- Streamlined Access Management: Provide employees with simple, seamless access to apps via web, Slack, or Teams. Automatically assign the right permissions during onboarding/offboarding, with dynamic access workflows that adapt as roles change.
Lumos SaaS Management empowers organizations to consolidate SaaS sprawl and spend, streamline access, and automate workflows - boosting productivity while reducing IT burden.
To all of our customers who submitted reviews, thank you! You’re the reason we are here, and your feedback helps us improve our products to fit your needs.
If you have a Lumos story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in here.
Gartner, Voice of the Customer for SaaS Management Platforms, Peer Contributors, 24 December 2024
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